Gift Card
- Regular price
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$25.00 - Regular price
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- Sale price
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$25.00
Shipping calculated at checkout.
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Shopping for someone else but not sure what to give them? Give them the gift of choice with a Leetie Lovendale gift card.
Gift cards are delivered by email and contain instructions to redeem them at checkout. Our gift cards have no additional processing fees.
Shipping Information
At Leetie Lovendale, we strive to make and ship your jewelry quickly, usually within 2-3 business days, even though most of our jewelry is hand-made to order! We also have ready-to-ship stock in our most popular designs as we make some of our jewelry ahead of time based on popularity forecasts. So if you have rush shipping requests, please just reach out to us. We ship your packages daily, using mostly USPS Ground Advantage or Priority Mail unless otherwise requested. Free Shipping available within the US for any $75+ orders. International packages are shipped via USPS International First Class Mail unless an upgrade is requested & paid for.
All website jewelry orders ship from our studio and warehouse in Phoenix, Arizona and we have post office pickups daily during the business week.
If you have shipping requests or need other information about our shipping policies you can reach us via email at customerservice@LeetieLovendale.com.
Return Policy
Exchanges
We want you to LOVE Your Leetie! We are certain that you'll love your new treasures, but if you are not entirely satisfied with what we have sent you, just send it back to us within 30 days & include a note detailing what you would like us to send in exchange. You are responsible for the shipping charges back to us, but we will cover the shipping of the new item to you. Custom items and Sale items are not eligible for return or exchange.
Returns
Our Return policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange on items you have changed your mind about. Custom items and Sale items are not eligible for return or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging & shipped back using the same method it was shipped to you (ex - if it was shipped in a box, ship it back in a box so it doesn't get crushed).
Additional non-returnable items:
- Gift cards
To complete your return, we require a receipt or proof of purchase in the form of your order #, full name, email address so that we can track down your original order.
There are certain situations where only partial refunds are granted (if applicable)
- Any item not in its original condition, is damaged or missing parts for reasons not due to our error
- Any item that is returned more than 30 days after delivery.
Refunds
Once your return is received and inspected, we will send you a refund confirmation to notify you that we have received your returned item & issued the refund. Your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days. Shoppers with a return rate of over 30% based on our site reports will be eligible for store credit only & no refunds. Clothing that is included as part of our OOTW or Trunk Shows are returnable within the same 30 day window, but are elligible for Shop Credit on our app only, no refunds.
Late or missing refunds
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at info@leetielovendale.com.
Defective Items
We work really hard to inspect your lovelies as we make them and ship them to you. However, if you received an item that is defective or was damaged in shipping, send us an email at info@leetielovendale.com including a quick photo of the item & we will send out a replacement, easy peasy!
Shipping Your Returns
To return your product, you should mail your product to:
Leetie Lovendale, Attn: Returns, 2382 W Musket Way, Chandler, AZ 85286, United States
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
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Q: When will my order ship?
A: We try very hard to ship within 1-2 business days. Sometimes we are able to even ship the same day if we don't have to go & make the item & the order comes in before 1pm MST. You will receive an automated shipping confirmation when your order does ship which will include tracking info so you can track your order as it makes it's way to you. We want you to get your Leetie just as fast as possible, so this is always our goal. Wholesale & larger orders sometimes take a bit longer. If you ever have a question about your specific order, feel free to reach out to us.
Q: What is Lucite?
A: Lucite is a very specific recipe of plastic that was originally made by the Dupont Corporation in the 1930's. It was very popular in fashion jewelry during the mid 20th century & remains so to this day. It has a lot of the clear crisp qualities you'd find in glass, however it is mainly shatter proof & very sturdy.
Q: Where did you find your vintage materials?
A: Many of the true vintage plastic components we use were found in Pawtucket, Rhode Island & were made by a company called Best Plastics who make jewelry findings & parts from 1963 through 1982. We cleaned out their warehouse of 40,000 lbs of these parts back in 2004. We have been in the jewelry industry for many years now, and have deep rooted connections to other designers & component manufacturers, so from time to time we still unearth real vintage goods. We also do use new & contemporary materials, however we feel strongly that we know how & where they were made & by whom, making our lines ethically sourced & sustainable. At this point in time, 95% of our offerings are made with vintage goods.
Q: Where can I see Leetie jewelry in person?
A: We have over 80 stores across the country (& even a few Internationally) which stock our jewelry. From hoop earrings to studs, statement necklaces to minimalist pieces, they might not have everything we make, but most of our stockists carry a wide selection. Be sure to support your local boutique by checking out our Stockists Page to find a store who carries Leetie near you.
Q: Are Leetie goods returnable?
A: Yes. We think you're going to love your Leetie & won't want to return it. But we have a very flexible return policy you can read about here.
Q: If jewelry is made with vintage parts, how do you have so many of the same color in the same style?
A: Because the type of plastic we use is porous, it is dye'able. So we are able to hand-dye different colors within the same style to keep them updated & fresh. We use safe & non-toxic commercial grade dyes that do not fade & wear really well with normal wear & tear. Not everything is dyed by us, but some of the frosted finish styles are our own custom colors.
Q: What type of metal do you use in your jewelry?
A: For our 'stud' style hoops & post earrings, we use Surgical Steel posts. Dangle & Drop earring styles are hypo-allergenic ear wires, made in the USA with silver, 24k frosted gold or gun metal plating. We are lucky to have thousands of repeat shoppers who love our jewelry because they have sensitive ears & can only wear light weight & surgical steel or hypoallergenic earrings.
Q: Is your jewelry heavy?
A: Not at all. In fact, lucite and plastics are by their nature, a light-weight material. People love that they can wear a large hoop earring or a statement necklace & it doesn't weigh them down the way glass or heavier materials would.
Q: What is this Sample Sale Group or the CommentSold boutique I sometimes hear about?
A: We work with vintage goods which are sometimes limited. Before anything gets listed on our site or offered to our stockists, we post it in the Sample Sale Group over on Facebook, either in a Live event or in an Album Sale. This is because if we sell it there, we can sometimes offer it at a slight introductory discount because we haven't had to pay to advertise it, ship it, commissions on it etc. And sometimes stuff will sell out before we get it on other selling venues. So if you're a Leetie super fan, you'll want to join in the fun there so you don't miss out. Here is a link: Facebook Sample Sale Group. Or visit Leetie.CommentSold.com to see what you might have missed in the latest event.
Q: Do you have a guarantee?
A: Yes! And it's even better than a standard old guarantee. Our regular shoppers LOVE our Love Your Leetie Guarantee! Here is what it says: Lose an earring? Put them through the washing machine? If you have any issues with any Leetie lovelies due to regular wear & tear and well... life, we are happy to send you a replacement within 1 year of your original purchase. And, with a smile! Just snap a pic of the issue, go to the order page where you originally purchased, and let us know!
What questions do you have? If they're not covered here, not to worry! Simple Contact Us & we are happy to help in any way that we can. We are glad you are here & our job is to make you happy & Love your Leetie!
Product Details
Shopping for someone else but not sure what to give them? Give them the gift of choice with a Leetie Lovendale gift card.
Gift cards are delivered by email and contain instructions to redeem them at checkout. Our gift cards have no additional processing fees.